Electrician in Tbilisi › FAQ
Frequently asked questions
Quick answers about Labex services, calling out an electrician, cost and safety.
Who is Labex?
Labex (Labex ელექტრიკი გამოძახებით, "Labex electrician on call") is a team of electricians in Tbilisi led by master electrician Lado Toshkhua. Labex has been doing electrical work for more than 9 years, in flats, private houses, offices and retail units, and works on call 24 hours a day.
Can I call out an electrician at night?
Yes, you can call out an electrician at night: Labex works 24 hours a day, seven days a week, weekends and holidays included. Night calls go to the same number: +995 511 10 70 47.
How quickly does an electrician arrive in Tbilisi?
In Tbilisi the average Labex response time is 30 minutes, and an emergency call goes to the front of the queue. When you call, it helps to give your district and address, what happened and when, and whether the breaker is tripping, so the electrician arrives with the right tools.
How much does it cost to call out an electrician?
Labex prices a call-out by the scope of the work, the materials needed and the state of the property. The electrician checks on site and tells you what needs doing and what it will cost before any work starts, with no hidden extras.
Which parts of Tbilisi does Labex cover?
Labex works across Tbilisi: Saburtalo, Vake, Gldani, Isani, Samgori, Varketili, Didube, Chughureti, Nadzaladevi, Mtatsminda, Krtsanisi and Digomi. The electrician comes to your address; there is no office to visit.
Does Labex cover Rustavi?
Yes, Labex also works in Rustavi, and an electrician comes out there on call. In Rustavi Labex does the same work as in Tbilisi, and the number is the same: +995 511 10 70 47.
What work does a Labex electrician do?
A Labex electrician carries out electrical repairs, traces the cause of power cuts, replaces breakers and residual current devices, fits sockets and switches, hangs chandeliers and light fittings, assembles distribution boards and installs earthing. Labex also installs EV chargers, smoke detectors, dimmers and smart switches.
My breaker trips and will not switch back on. What should I do?
If a breaker trips again the moment you switch it on, the circuit has a fault, and a Labex electrician finds it on site. Do not force the breaker on and do not swap in a higher-rated one: both create a fire risk. Breakers trip for three main reasons: an overload, a short circuit or a current leak.
There is a burning smell or sparks. What should I do before the electrician arrives?
Switch the supply off at the board, do not switch it back on, then call Labex, which puts a call like that at the front of the queue. If water has reached an electrical point, do not touch it. Labex works 24 hours: +995 511 10 70 47.
How long does it take to hang a chandelier?
How long a chandelier takes depends on its weight, the ceiling material and the old wiring, and the Labex electrician tells you on site how long it will take. LED strip and profile work depends on the length and the complexity. The electrician safely takes the old fitting down before the new one goes up.
When does a distribution board need replacing?
Labex recommends replacing the board when the breaker trips at peak load, the board still holds old fuses or breakers of mismatched ratings, the circuits are unlabelled, there is no residual current device at all, or heavy new appliances have been added. A new Labex board starts with counting the load room by room; then each circuit gets a correctly rated breaker, a residual current device is fitted and every circuit is labelled.
What is an RCD and why do I need one?
An RCD (residual current device, known locally as UZO) detects a current leak and cuts the circuit before a person is hurt, and Labex fits one whenever it builds a new board. An ordinary breaker does not do that: it protects the circuit against overload and short circuit.
Does Labex install EV chargers?
Labex installs EV chargers on a dedicated circuit from the board, with their own breaker and protection. Before fitting, the electrician checks the supply capacity, the cable cross-section and the earthing, and a charger is not fitted without earthing. An ordinary socket is not built for a long continuous load and its contact heats up over time.
Is Labex's work guaranteed?
Labex hands over its work with a guarantee, and the guarantee covers the parts used as well. When the job is finished the electrician re-tests the circuit.
How does Labex find a damaged point or cable?
Labex finds a damaged point by measuring, not by tearing the wall open: the electrician identifies at the board which circuit has the fault, tests the run section by section and at the junction boxes, and pins down the damaged spot before any wall is opened. The damaged contact, junction box or cable section is then replaced and the circuit is tested again.
Does Labex work on high voltage and three-phase supplies?
Yes. Labex installs three-phase 380 V supplies and power distribution boards at industrial and commercial sites, and carries out maintenance on 6-10 kV lines and transformers after a site inspection. Before work starts the electrician measures voltage and load on each phase and agrees the shutdown time with you.
Does the Labex electrician speak English or Russian?
Yes. Labex electricians speak Georgian, English and Russian, so you can call and agree the work on site in any of the three. The number is the same: +995 511 10 70 47.